So, how does this all work?
After you sign up for composting service, you'll quickly receive an email welcoming you to the compost club with a little bit of information about what to expect. Then, within one business day, you'll receive a second email with your assigned pick-up day. This is the day that our LUC truck will come by to collect your compost, just the way your garbage collection works! Currently we are servicing residential customers on Tuesday, Wednesday, and Thursday, but your day is decided based on your location. Then you'll be put in the system and ready to go!
With our weekly pick-up service, on your first day - the first of your pickup day after you sign up - you will be provided one sealable four-gallon bucket with a BioBag liner bag. Then, you'll fill it up with all sorts of food scraps and leftovers - including bones, coffee grounds, napkins and more! On your assigned morning once a week, you'll take your bucket to the curb or apartment door, where our driver will come by - between 8 am and 5 pm - and exchange it for a shiny, clean bucket with a new Biobag. Your old bucket will then be taken to our compost facility, where its contents will be transformed into happy, healthy soil. Then, the bucket will be thoroughly rinsed, cleaned, and put back into rotation for the next week of pick-ups! And then the cycle starts all over again!I own a business and want to start composting there too! How do I get started?
You can sign up your business - big or small - for our commercial composting service here
, or by contacting firstname.lastname@example.org
I missed my pick-up - what do I do?
We understand, this happens from time to time. We have three options:
1) You can request an off-route pick-up. Our routes are pre-set and optimized to be as efficient, green, and cost-effective as possible. But we understand that things happen, so once you request an off-route pickup, for $15, we will stop by with 36 hours, Monday through Friday to pick up your bucket.
2) Wait until your next scheduled pick-up and place any extra bags on or around your buckets - notify us first please.
3) You can drop your food-scraps off at the ACC Commercial Composting Facility at 5700 Lexington Road - this is the same address as the landfill, so just drive to the weigh-station to be directed to the composting area.
Where does LUC take its compost?
LUC hauls its compost to the Athens Clarke County Composting Facility, where it is mixed with wood chips and turned with a massive machine. After about 6-8 weeks, the compost is screened and sold at the Athens Clarke County Composting Facility for $12/yard. Can I get my compost back?
We're currently working on a program to return your compost to you as part of your monthly service. Stay tuned for updates!Can I compost pet litter?
No. We do not accept pet wastes.How can I get a second or third bucket? How much does it cost?
Just email us, and we’ll have an additional bucket dropped off on your next service day. Each additional bucket costs $5/month, which we will add onto your monthly charge.I need more bags - where can I get them?
Biobags for use in your compost bin are available at Daily Groceries Co-Op
on Prince Avenue in Athens, as well as on Amazon.Can I drop off my compost?
No. We experimented with this last year via a non-profit initiative called Vulture Cycle. It was fun and wonderful! We hope to bring that back someday, but not yet.
I am going on vacation. What is the best way to take my house off the schedule that week?
Hooray vacation! We do the same route regardless, so you don’t need to let us know.
Can I put my bin somewhere other than by my mailbox?
Yes, if you’d like to place your bin on the curb on the other side of your house, or in a different special location, just let us know. If at all possible, we prefer to pick up on the curb, like a trash company.
I have a really long driveway. Can I request a doorstep pick-up?
Under special circumstances, certainly! Email email@example.com
I live in an apartment. Can you pick up my compost?
Definitely! With apartments, we typically pick up at your doorstep. Make sure that when you sign up, you include your unit number and if applicable, gate code.
I live in multi-unit housing. Can you pick up for my whole complex? What does it cost?
Yes, this is a dream! The best way to get this started is to email your pitch to your landlord and include firstname.lastname@example.org
I live outside of Athens, Watkinsville, and Winterville, but not too far! How can I get this going in my community?
Send your address to email@example.com
and we’ll see if it’s possible to fit you in! If not, we will give you materials to start canvassing in your area.
Are you a for-profit business?
Yes.Are you a non-profit business? If no, why not?
No. We are in the service industry and charge for all the work we do, similar to a hair salon, trash service, massage therapist, that type of thing! While many cities have city-funded programs, Athens does not have this, at least not yet. We are a private business and are encouraged by Athens Clarke County but not assisted in the form of funding. Why isn't this free?
LUC is not subsidized by Athens Clarke County, grants, or external funding. We are 100% a grassroots business!I am a student. Can I get a discount?
Maybe! Send a pitch to firstname.lastname@example.orgI am a senior citizen. Can I get a discount?
Yes! Email email@example.com
before you sign up and she’ll send you a discount code!Can I cancel my service?
Yes, your LUC subscription operates on a month-to-month basis - no contracts involved! However, our system will auto-charge the card you sign up with on the 15th of every month. To cancel, email us or visit our Payment Portal
. You will be removed from the route within one business day and we will come by to pick up your bucket.I would love to start a business like this in my city. How can I get started?
Awesome! Email firstname.lastname@example.org
. She'd be happy to have a chat with you and if you want deeper, structural support, we offer consulting as well.I am a student at UGA and would love to volunteer/intern for LUC. How can I get started?
We don't have this program available yet but hope to soon! Send a pitch to email@example.com
along with your resume! Is Kristen still the owner of Let Us Compost?
Absolutely! LUC is certified WOSB (Woman-Owned Small Business) by the Small Business Administration.When did Let Us Compost begin?
Let Us Compost started in November of 2012. I am hosting an event and would like to minimize my impact. How can I make it zero waste?
Terrific! In case of a large event (over 15 people), we offer special event composting services, where we will come to your event and facilitate composting with your guests. For smaller events, if you have too much compost to fit in your bucket, or need an early pick-up, contact us to schedule an off-route pick-up day.